Free Shipping on all United States orders over $100.
If you cannot find your answer. Fill out the form below, and we will respond within 48 business hours.
Please use the customer service's email firstname.lastname@example.org or fill out the form below for return instructions.
1.Do I need to register before placing an order?
- No, you do not need to register. You may check out as a guest. However, we do recommend registering. It’s free, and we will keep you up to date on sales, discounts, and promotions.
2. What kinds of payment methods do you accept?
- We accept all major credit cards. Purchases can also be made through PayPal.
3. Do you restock items that are sold out?
- Yes, we normally restock sold out items, unless it is a discontinued item.
4. What is your return policy?
-Please read our full return policy above for further details.
5. How soon will I receive my refund?
- Refund can take up to 15 days, depending on when returned package is received.
6. Can I modify or cancel my order?
- Yes, you can modify or cancel your order before it has been shipped. Simply contact us via email or phone.
7. How do I know what size to choose?
- All products have a sizing chart for you to refer to.
8. How do I check the status of my order?
- Once an order is placed, it will be processed within 2 business days. Once your order is processed, you will be provided with a tracking number to track on USPS.com. You can also call customer service to verify the status of your order.
9. Which international countries do you ship to?
- We ship everywhere. It is important to provide a valid shipping address because The United States Post Office cannot verify International addresses.
10. How do I track my package after it has been shipped?
- Orders can be tracked on USPS.com. U.S. customers will get a tracking number after order is shipped and can continue to be tracked until delivered.. International customers will get a tracking number and will be able to verify when USPS has ownership of the package.
We love our customers, so feel free to email us.
Is there an accessory that you wish we had? Do you have a question about any of our products? We want to hear from you, so drop us a line below!
JBLAZE, Inc. PO BOX 6162 North Hollywood, CA 91603 US